FAQs

How can I change my order or get more information?

If you need to modify your order or seek additional details, check out the frequently asked questions below or reach out to us for assistance!

I want to change my order. How much time do I have?

When you order window treatments from Blinds.com, they are custom-crafted just for you. To ensure your blinds are made with precision and delivered promptly, we begin production as soon as your order is confirmed. Therefore, if it has been over 12 hours since your order was placed, we cannot accommodate changes to the product.

It’s been less than 12 hours. How do I make changes?

If it's been under 12 hours or you need to update your shipping details, please click here to contact us or choose one of the options below. Our team will get back to you shortly!

It’s been over 12 hours. What should I do?

No need to worry! Most of our products are protected by our SureFit Guarantee! Please reach out to us using one of the options below, and we’ll do our best to assist you.

Still need assistance?

Our dedicated customer care team is ready to help! Contact us.